Find a Store
FAQ

FAQ

  • How many local ABC stores are there?

    Asheville ABC Board has 3 retail only stores, 6 Retail and Mixed Beverage locations and 1 Mix Beverage only location around Buncombe County for your convenience. Currently there are numerous ABC stores in North Carolina, all carrying a variety of products, including special gift packages and mixers.

  • What are the acceptable forms of payment?

    We accept cash, MasterCard, American Express and Visa. Debit Cards associated with MasterCard and Visa.

  • What are the normal hours of operation?

    All ABC stores are obligated to open no earlier than 9 am and close no later than 9 pm . It is important to note, however, that the Asheville ABC stores operate on reduced hours within the 10 am – 9 pm time frame.

  • Where can I find the phone number for a specific ABC store?

    Feel free to contact us. For your information, you’ll find the Asheville ABC Board contact information not only on our Contact page, but also in Bellsouth’s White Pages listed under “Alcohol Control.”

  • Do the local ABC stores operate on Sunday and holidays?

    ABC stores are under legal obligation to remain closed on Sundays and specific holidays, and no ABC store employee shall sell alcoholic beverages on these days.

    All Asheville stores are closed on the holidays listed below. NOTE that if the holiday lies on a Saturday or Sunday, then the stores are also closed on the following Monday.

    • New Year’s Day
    • Memorial Day
    • Independence Day
    • Labor Day
    • Thanksgiving Day
    • Christmas Day
  • Can local ABC stores have “sales” and offer spirituous liquor at discount or below the next ABC store prices?

    No. The retail price of spirituous liquor sold in North Carolina ABC stores shall be uniform throughout the state. A Price Book is published and distributed every February, May, August and November, and all stores are required to use the established prices. There are monthly discounts on selected items. In addition, we periodically discontinue brands, and offer these items at discounted prices. Check your nearest Asheville ABC Store for current specials.

  • Can spirituous liquor be sold in grocery stores and other food marts?

    In North Carolina , spirituous liquor may be sold only in local ABC stores operated by the local ABC Board.

  • What if you don’t stock a product I would like to purchase?

    If the product is listed in the North Carolina Price Book and you feel you will purchase it on a regular basis, then we will consider stocking the product on our shelves. If it is not listed in the Price Book, we can look outside of North Carolina for what you want. This is what is called a “special order.” Special orders come by the case, and can be placed when payment is made in advance. You can expect 6-8 weeks for delivery, depending on the product and its place of origin. You can request a special order at any of your local ABC Stores.

  • May I return or exchange a product?

    Yes. We offer a refund or exchange as long as the customer has their original purchase receipt and the bottle is unopened.

  • When do I need a special permit to make purchases at an ABC store?

    All permits are handled at the ABC Commisions office, based in Raleigh . For more information, visit the permits page included in the North Carolina ABC Commission website.

  • What does the Asheville ABC Board do with excess cardboard boxes?

    The Asheville ABC Board offers its empty boxes to the public, based on a first come first served basis. Any remaining boxes are brought to the local government recycling facility. Check with the store nearest you for the availability of boxes. Boxes are available to the public if they are available. The ABC recycles its cardboard via a local recycler.

  • What does ABC mean?

    Alcoholic Beverage Control

  • What is a local ABC Board?

    A local board consists of a Chairman and from two to six members, depending on size, appointed by their city, town or county governing authority. The Asheville ABC Board is composed of a chairman and 4 members. See who they are on the Board Members page.

  • Are the local ABC Boards part of the ABC Commission?

    No. In North Carolina ABC boards are local political subdivisions of the State. They operate as separate entities establishing their own policies and procedures.

  • Does the ABC Commission have authority over the local ABC Boards?

    The primary responsibility of the NC ABC Commission is to oversee the administration of ABC Laws (of the 165 independent ABC Boards) in order to protect the health, safety, and welfare of NC citizens.  The mission of the Asheville ABC Board shall be to serve the city of Asheville responsibly by controlling the sale of spirituous liquor and promoting customer friendly, well stocked, modern and efficient stores.

  • How many local ABC Boards are there?

    Currently there are 166 ABC Boards. In some cases ABC Boards are organized as city-approved ABC Boards, instead of operating as a county-wide system.

  • What is the difference between the local ABC Board and the local ABC store?

    The local ABC Board provides management of the local ABC store(s) that is within its operating jurisdiction.

  • What type of sales are allowed in my area?

    Legal alcohol sales (to include mixed beverage sales, ABC Stores, and beer and wine sales) are determined at the county and town level by local elections.

  • What is a commercial permit?

    A commercial permit is a license issued to an individual or company at a specific location allowing for the manufacture, importation, bottling, distribution, transportation or representation of alcoholic beverages.

  • What is the difference between fortified and unfortified wine?

    Fortified wine means any wine, of more than sixteen permit (16%) and no more than twenty-four percent (24%) alcohol by volume, made by fermentation from grapes, fruits, berries, rice, or honey; or by the addition of pure cane, beet, or dextrose sugar; or by the addition of pure brandy from the same type of grape, fruit, berry, rice, or honey that is contained in the base wine and produced in accordance with the regulations of the United States.
    Unfortified wine means any wine of sixteen percent (16%) or less alcohol by volume, made by fermentation from grapes, fruits, berries, rice, or honey; or by the addition of pure cane, beet, or dextrose sugar; or by the addition of pure brandy from the same type of grape, fruit, berry, rice, or honey that is contained in the base wine and produced in accordance with the regulations of the United States.

  • What is a retail permit?

    A retail permit is issued to a person or persons or to an entity at a specific location allowing for the sale of alcoholic beverages.

  • Who gets the money collected from ABC permits?

    All fees collected from the ABC permit system are deposited with the State Treasurer. The Asheville ABC Board receives NO funds from the purchase of these permits.

  • What is a field audit?

    An ABC Commission auditor or audit team may conduct an audit of the financial records of permit holders who are located in various locations within the State of North Carolina who serve alcoholic beverages in their establishments.

  • How do I open an ABC Store?

    Individuals cannot open liquor stores in North Carolina . Towns and counties have elections for an ABC store. The town and county appointing authorities then appoint board members whose responsibility it is to establish the ABC store.

  • How many counties in North Carolina are dry?

    There are currently three (3) dry counties: Yadkin, Graham, and Madison.

  • How many counties in North Carolina do not have ABC stores?

    There are currently three (3) counties with no ABC stores:  Graham, Madison and Yadkin.

  • Can I place a special order for a specific product?

    If the product is listed in the North Carolina Price Book and you feel you will purchase it on a regular basis, then we will consider stocking the product on our shelves. If your favorite product is not listed in the Price Book, we can look outside of North Carolina for what you want. This is what is called a “special order.” Special orders come by the case, and can be placed when payment is made in advance. You can expect 6-8 weeks for delivery, depending on the product and its place of origin. You can request a special order at any of your local ABC Stores.